Mobile technology has changed the way we look at every aspect of our life. From working, to shopping, and even dating, we can do it all on the go. With all the changes, we've also seen mobile move its way into an enterprise or corporate setting—becoming a bigger and bigger part of businesses every year.
Because of the constantly changing landscape we've seen, we compiled a list of stats that we think every enterprise mobile user or administrator should know. Not only are they enlightening, but also a great source to make a case for enterprise mobile changes at your company.
Here are the stats:
1. Only 11% of end users access business applications from the corporate office 100% of the time. - Cisco
A whopping 89% of your employees aren't keeping their work at work -- instead, they're taking it home. While this indicates an incredible work ethic, it can also be a security issue. Employees today have accessed business applications through their smartphones, tablets, laptops, and home desktop PCs. The compromise (or even physical loss) of even one of these devices could represent a significant vulnerability for your enterprise!
2. The average financial loss incurred by a data breach now stands at $3.8 million. - IBM/Ponemon Institute
And that number continues to rise. But while $3.8 million is a big number, it doesn't account for hacks like the one Anthem experienced in 2015. The Anthem hack likely cost the organization more than $100 million and impacted 78.8 million individuals. Whether it's a big hack or a small hack, no one wants to experience lasting damage to their brand reputation due to poor security. Data breaches cause financial loss in a variety of ways -- such as a loss of customer retention.
3. 45% of employees don't worry about security of work-related data on mobile - Ponemon Institute
Nearly half of the workforce isn't concerned about their business security -- or the data they carry around on their mobile device. Employee error contributes to the vast majority of security breaches and data loss incidents, and it's easy to see why. Employees simply don't understand or care about the importance of work-related security; they only care about getting their job done. It becomes the company's responsibility to enforce security rather than to hope that employees will follow proper procedures and protocols.
4. 77% of employees have received no instruction in the risks of using their own devices at work. - AllThingsD
This is one of the most terrifying statistics we have stumbled across -- most employees aren't just being careless about their security, they don't even know they're being careless. When employees aren't educated, companies are asking for a data breach. Modern businesses need to have written mobile device and security policies and they need to educate their staff members about the risks. Continued education, seminars, and training is a must for a security landscape that is constantly changing.
5. Many users forget to delete their data and while 40% of the phones purchased from pawn shops had been factory reset, user data continues to be accessible. - Avast
What happens if that data is corporate data? Anyone can purchase a phone from a pawn shop, Internet marketplace, or even classified listing -- and then all of the data on that device is theirs to do with as they please. When using an enterprise mobile solution, such as Avast VMP, businesses can make sure that no corporate data is stored on the phone itself. Otherwise, the data could potentially fall into anyone's hands. And this doesn't just deal with phones: tablet PCs, laptops, and even desktops could have remnants of business data.
6. 65% of consumers download business-specific apps for more convenient access to information. - Salesforce
"Self-service IT" is becoming a significant problem for the modern CTO. Employees often move cross-platform between computers and mobile -- and from business devices to personal devices. Employees will do anything they can do to be more productive and to complete their work. If you don't build solutions for employees, they will go through third-party solutions. These solutions may or may not be secure. Even worse, studies have shown that these third-party apps tend to proliferate around an office once they are found to be useful.
7. 24% of consumers surveyed currently use a smartphone or tablet as their primary, work-related computing device. - Samsung
This number is likely to continue to grow -- even in the next year. This is a tremendous amount of business-related information that is floating around in the pockets, purses, and briefcases of your employees. When your customers lose these devices, give them away to their children, or simply sell them after an upgrade, where will your data go?
8. 64% of employees cite poor user experience as the reason for rarely using enterprise mobile apps. - Forrester
Employees want to be productive. Most employees use third-party apps over their enterprise mobile apps because they don't feel they can be as productive as they want to be. Employees have found the look and feel of many enterprise mobile solutions lacking. They often find that these enterprise mobile apps change the native look and feel of their device, making it uncomfortable and counter-intuitive to use. For the best security, employees need to be encouraged and feel comfortable using enterprise mobile apps.
9. By 2017, half of employers will require employees to use their own devices for work. - Gartner
It isn't just the employees that are moving towards mobile devices. Many employers are now starting to require their employees to use their own devices for work. The growth of BYOD is something that cannot be avoided -- and it has been shown to greatly improve productivity and collaboration. Employers will need to start investing in enterprise mobile solutions early on if they want to implement mobile policies safely.
10. 40% of large companies do not take the necessary precautions to secure the mobile applications which they build for their customers. - Enterprise Mobility Exchange
Apple is not your friend, nor is Android, or Windows Phone. People assume that the apps downloaded from app stores are safe, but more often than not they have very serious security risks. Most mobile devices have fairly light security that can be easily hacked. Though companies are starting to take this more seriously now, the standard mobile device still doesn't have the security measures required to keep it safe from a dedicated cyber criminal.
11. Workers are more productive using their own hardware; U.S. workers save an average of 81 minutes per week by using their own devices. - Cisco
It only makes sense. Where most people might think a BYOD policy will slow employees down, it actually speeds them up. Employees are more familiar with their own hardware and are therefore able to complete their tasks more quickly. In fact, this is one of the reasons that employees often move work-related material over to the devices that they understand the best -- and it's one of the reasons employees tend to dislike enterprise applications that change the feel of their device.
12. People don't understand safe wifi practices. More than 1,200 of Republican National Convention attendees unknowingly connect to Avast’s fake Wi-Fi hotspots outside the RNC. - Avast
Most employees will simply connect to any WiFi signal that they have available. How many times have you personally logged into a coffee shop's WiFi? People are overly trusting of the Internet, as they view the service as any other public utility. But it's extremely easy for a cybercriminal to set up a fake WiFi and scrape information from it after they have connected.
13. 43% of corporate users are “very unwilling” to give up the use of data-intensive smartphone apps like Spotify or Pandora in order to access company data. - Exinda
Corporate users want to be able to use their own personal apps in addition to their business apps. This is only expected when asking employees to use their personal devices for work. But third-party applications can also represent a significant vulnerability. An enterprise mobile solution has to allow third party applications while still protecting its own assets from it. Otherwise, employees will find their own workarounds regardless -- and their workarounds may be even less secure.
14. More than 50% of organizations rely on their users to protect personally owned devices. - SANS Institute
Organizations are now putting their reliance upon their employees to secure and protect their work-related data even when taking it home. This is opening many organizations up to the possibility of data breach. It's up to employers, not employees, to ensure that their work-related data is kept protected. Employees don't understand the risks involved and are not always able (or willing) to protect themselves.
Many of these stats should be outright frightening to a CIO or CISO. They show not only how little employees care about corporate data, but also how little employers are currently doing to keep their data safe. And this explains why the vast majority of system breaches and data losses occur due to employee errors.
Enterprise use of mobile applications is not going away. On the contrary, the need for mobile solutions is only growing throughout every industry. Organizations need to implement their own enterprise mobile solutions now. Through enterprise mobile solutions, businesses are able to leverage the increased productivity of personal mobile device use without exposing themselves to increased risk.
If you're looking to learn more about enterprise mobility and how it protects mobile data, check out the Avast Solution Overview to see how we do it.